ZERO COST CAPABILITY CENTERS (ZCCs)
India is home to nearly 1,700 Global Capability Centers (GCCs), with an estimated 1,100 operated by US-headquartered corporations. Of these, approximately 175 are run by Fortune 500 enterprises, and another ~400 are operated by organizations with over $1B in revenue. Out of these 1700 GCCs, around 400 have come up in last 5 years and another 400 are expected to be set up in next 5 years.
While the GCC model has worked brilliantly for large enterprises, many small and medium enterprises in the US have not been able to set up GCCs and realize similar benefits.
And it’s not because the opportunity isn’t attractive.It’s because the setup journey comes with multi-dimensional complexity, including :
- Talent management challenges
- Regulatory and compliance hurdles
- Limited familiarity with the local ecosystemLong notice period norms impacting agility
- High upfront CapEx and infrastructure costs
- Delays in becoming operational (“time to value”)
- Lack of local leadership
- Rising operational expenses over time
GrowIT’s Answer: The “Zero Cost GCC Model” At GrowIT, our mantra is simple: Grow Smarter. That’s exactly why we built our Zero Cost GCC Model(ZCCs) — designed specifically for small and mid-sized enterprises to enter the GCC ecosystem without the traditional barriers.
This model enables organizations to essentially “try GCC before you buy it.”
- No upfront CapEx burden
- Faster go-live and reduced setup friction
- Ready access to scalable delivery capabilities
- Pay as you start using and scaling the model
GrowIT provides comprehensive, end-to-end support across the entire Zero Cost Capability Center (ZCC) lifecycle—from strategy and setup to operations and transfer. Our structured approach ensures that ZCCs are strategically aligned, operationally efficient, secure, and future-ready.
ZCC Strategy
- Objectives of the ZCC
- Strategic Alignment of the ZCC
- Activities of the ZCC
- Management of the ZCC
- Funding of the ZCC
- Reporting structure of the ZCC
ZCC Set up
- Location of the ZCC Regulatory
- Compliances for ZCC set-up
- Infrastructure design and set-up
- Physical and digital security
- Integration with the Global headquarters
ZCC Operations
- Talent Management
- Support Functions set-up(HR, IT, Payroll etc.)
- Operations Management
- Knowledge Management
- Local Regulations compliances
ZCC Transfer
- Captive GCC Model
- Pure BOT Model
- Hybrid GCC Model
- Any other model after mutual discussion
GrowIt Credentials
100+ ZCCs
Established
Designed for Small and Medium Sized Enterprises
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